The tricky problem dilemma

A good sysadmin believes in treating the cause, not the symptom. Unfortunately, pragmatism sometimes gets in the way of that. A recent example: we just rolled out a kernel update to a few of our compute clusters. About 3% of the machines ended up in a troubled state. By troubled, I mean that the permissions on a few directories (/bin, /lib, /dev, /etc, /proc, and /sys) were set to 700, making the machine effectively unusable. For the most part, we didn’t notice this on the affected machines until after they did their post-upgrade reboot, but fortunately we were able to catch a few that hadn’t yet rebooted.

What we found was that / had a sysroot directory and an init file. These are created by the mkinitrd script, which is called by the new-kernel-pkg script, which is in turn called in the postinstall script of the kernel RPM. The relevant part of the mkinitrd script seems to be

TMPDIR=""
    for t in /tmp /var/tmp /root ${PWD}; do
        if [ ! -d $t ]; then continue; fi
        if ! access -w $t ; then continue; fi

        fs=$(df -T $t 2>/dev/null | awk '{line=$1;} END {printf $2;}')
        if [ "$fs" != "tmpfs" ]; then
            TMPDIR=$t
            break
        fi
    done

which creates a working directory in /tmp under normal conditions. However, there seemed to be something that caused / to be used instead of /tmp. Later in the script, several directories are created in $TMPDIR, which correspond to the wrongly-permissioned directories. There’s not a clear indication of why this happens, but if we clean up and reinstall the updated kernel package it doesn’t necessarily repeat itself. After some soul-searching, we decided that it was more important to return the nodes to service than to try to track down an easily-correctable-but-difficult-to-solve problem. We’ll see if it happens again with the next kernel upgrade.